1. Introduction
Welcome to TranleaX ("we," "our," or "us"). TranleaX is a real-time voice translation and transcription platform that enables instant communication across languages. We are committed to protecting your privacy and ensuring the security of your personal information when you use our Speech-to-Text (STT), One-Way Translation (OWT), and Two-Way Translation (TWT) services.
2. Information We Collect
We collect the following types of information:
Account Information
- Email address and display name (via Google Sign-In or email registration)
- Profile picture (if provided through Google authentication)
- Subscription tier and credit balance information
Audio Data
- Voice input processed through our real-time transcription and translation services
- Audio is streamed and processed in real-time; we do not permanently store raw audio recordings
Usage Data
- Credit usage across STT, OWT, and TWT services (measured in seconds/minutes)
- Session history and transcription records (if you choose to save them)
- Language preferences and settings
Payment Information
- Payment processing is handled securely by Lemon Squeezy
- We do not store credit card numbers or sensitive payment details on our servers
3. How We Use Your Information
- Provide real-time speech-to-text transcription and voice translation services
- Process and track your credit usage across different service types
- Manage your subscription and process payments
- Save and display your transcription history (when enabled)
- Send service-related notifications and updates
- Improve our translation accuracy and service quality
- Provide customer support
4. Audio Data Processing
Your privacy during voice processing is important to us:
- Real-time processing: Audio is streamed and processed instantly without permanent storage
- No audio retention: Raw audio recordings are not saved on our servers
- Transcription storage: Text transcriptions are only saved if you explicitly choose to save a session
- Third-party processing: We use Soniox for speech recognition technology, subject to their privacy practices
5. Data Security
We implement industry-standard security measures including encrypted connections (HTTPS/WSS), secure authentication via Firebase, and protected API endpoints. Your account is protected by JWT-based authentication tokens that expire regularly.
6. Data Sharing
We do not sell your personal information. We may share data with:
- Soniox: For speech-to-text processing
- Lemon Squeezy: For payment processing
- Firebase/Google: For authentication services
- Legal requirements: When required by law or to protect our rights
7. Your Rights
You have the right to:
- Access your account data and transcription history
- Delete your saved transcriptions at any time
- Cancel your subscription and request account deletion
- Export your transcription data
- Update your account information
8. Demo/Trial Usage
For users trying our demo without an account, we collect minimal data (IP address for rate limiting). Demo sessions have limited duration and no data is permanently stored.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at our contact page.
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